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Dependable, Experienced Field Technicians
With nearly 300 years combined experience working with machine tools, we’ve seen and worked on nearly every make and model of machine tool put to good use in manufacturing over the last half century. Plus, all service work is warranted for 12 months under The Peiffer Pledge. That’s service you can count on.
Nationwide On-Site Machine Tool Repairs
We maintain one of the most experienced and well-traveled machine tool field service teams in the country. Our Service Technicians responded to more than 240 service calls last year, traveling extensively in our own state, as well as to customers across the US, from New Jersey to North Carolina, from Wyoming to Maine, and Texas to California.
Headquartered in Berks County, Pennsylvania, we are in close proximity to several major interstate highways and have easy access to regional airports for a quick trip to wherever you (or your machine) are located. Our fleet of service vehicles is well maintained and well stocked for on-site repairs. Average response time to service calls is 24-48 hours.
Extended Service Agreements
For a growing number of customers, ‘service’ for their machines is becoming a longer-term need—i.e., far beyond the ‘once and done’ traditional service call. Peiffer stands ready to partner with you in that endeavor, too. Whether you need ongoing on-site repairs for any number of machines and/or regular assessments and maintenance to keep your machines up and running, Peiffer can be there, working right alongside your team.
For one week or one month or one year, an Extended Service Agreement with Peiffer Machine Services may be the ‘peace of mind’ you’ve been seeking for your operation. Just think of our Service Technicians as an extension of your own team—extra expertise, right when and where you need it. We’re anxious to talk with you and see how we can be of further (extended!) help.
Emergency Field Service
Peiffer was called in to diagnose and repair this critical 140” VTL that crashed following “repairs” by another company.
Horizontal Boring Mill
Field Service / Repair
This customer knew they had a serious problem with their HBM, but were not sure of the cause, AND they needed it fixed in a hurry—Peiffer to the rescue!
Minimizing downtime was the primary goal of this project; Peiffer Technicians accomplished the work in three days (over a weekend)...